For more information on the nomination process for HDI awards:-
HDI Analyst of the Year
The Analyst of the Year award is intended for the support industry’s top front-line, first-level support analysts who possess the knowledge and skills required to provide quality service and support for internal or external customers. The ideal candidate will be well- rounded in technical aptitude, team orientation, leadership, customer service, people skills, and positive attitude.
HDI Desktop Support Technician of the Year
The HDI Desktop Support Technician Award recognizes technicians that exemplify the best of the best in the industry! All nominees will have demonstrated extraordinary commitment, dedication, technical aptitude and service to customers while consistently exceeding performance objectives.